Trusted for more than 1 billion remote sessions
Multi-Platform Support
Reach any user on any platform with seamless support regardless of the operating system to quickly connect and solve problems.

AI for Rescue
Faster Resolutions, Streamlined Support, and Simplified Workflows
- Quickly identify device issues – like high resource use or frequent crashes – for faster resolutions.
- Eliminate manual searches and instantly interpret screenshots and error messages to deliver real-time troubleshooting recommendations.
- Save time with automatic session documentation for accurate, reliable records and knowledge sharing.

One-click, any-device access
Start a remote support session in seconds on any mobile device, tablet or computer with Rescue.
Quickly pull system information, remote control, push device configurations – even integrate with apps – on any device, in or outside the network.

Industry-leading security
Stay ahead of threats and shield your business with with Rescue.
With out-of-the-box features like permission-based security and controls, PIN code validation and IP restrictions, data residency and storage customization – plus the protection you expect from SSO, AD Sync and 256-bit AES encryption.

Game-changing efficiency
Centralized processes and seamless integrations ensure agents and employees can tackle any issue – fast.
Rescue lets help desk technicians identify and deliver effective resolutions without interruptions – even on inactive devices.

Brand customization
Take control of how your customers experience remote desktop support.
With a customizable interface for enterprises, you can personalize every inch of customer support – from your calling card and chat tool, to the SDK and 10+ connection methods to choose from.

Simplified IT Administration
Manage everything in one centralized command center where you can tailor custom security settings, build unlimited user groups, session recording, and real-time team performance monitoring to keep everyone up and running.

Don’t take our word for it. See what our customers love about Rescue.
Rethink Enterprise IT

Frequently Asked Questions
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Award-winning
Customer Support
Category-leading
IT Solution

Ready to make IT support easy?
Deliver enterprise-level remote support for your clients with the tools you need to efficiently assess, manage, and secure your IT help desk—all from a centralized platform.